What do the request states in My requests mean?
The label next to a request tells you where it is: Received, Quote sent, Awaiting signature, Awaiting payment, in progress, Handed over, Done or Declined.
The states
- Received: we have it and will answer soon.
- Quote sent, awaiting decision: the quote is with you.
- Question for the client: we asked you something.
- Awaiting signature: for a new feature you sign the annex to the framework contract.
- Awaiting payment: for paid work we are waiting for the payment.
- Accepted, preparing the work and In progress: we are working on it.
- Done, we are checking it: it is ready, we are still reviewing it.
- Handed over, awaiting approval: look at it and approve it, or ask for a correction.
- Sent back for a correction: we are working on the correction.
- Done: it is closed.
- Declined / not wanted: it did not become work.
Your turn
At the quote, a question, the signature, the payment and the approval we are waiting for you: then Your turn appears next to the request.
The list
On the My requests page you see the In progress and the Closed ones separately.
Let us look at your site.
The quote form takes two minutes: package, add-ons, your company details. You see the price at once, and it commits you to nothing.