Request: when you want something
A new page, a new feature, a change or a question: this is how you ask.
How to ask
In the portal, describe what you want in your own words; you can attach pictures and documents. You can also write by e-mail: the reply goes into the same thread and shows in the portal too.
A good request
- What you want, and where (on which page).
- Why, if it is not obvious.
- If you have one, an example or a picture. For example: "Put the three new cakes on the Offer page, pictures attached; the price is 120 lei each."
What happens next
- If it is a small change (text, picture, price, opening hours, a new product) and fits the monthly allowance, we simply do it.
- If it is bigger, we send you a quote: what, how much, by when.
- Every request has its own ID and thread; it is also in the subject of the e-mails.
Let us look at your site.
The quote form takes two minutes: package, add-ons, your company details. You see the price at once, and it commits you to nothing.