What happens if I do not pay?
First you get a reminder and a warning; if the payment still does not arrive, only the site concerned stops, with a polite notice page, the data stays, and once you pay the site comes back immediately.
If a payment does not arrive
- On day 7 after the due date we send a reminder.
- On day 14, a warning with the suspension date.
- According to the FAQ, the site stops after 21 days.
If a card charge fails
You get a grace period (3 days by default): we retry daily and email you a payment link. If it still does not succeed, the site is suspended.
What suspension means
- Only the site concerned stops; your other sites keep running.
- Visitors see a neutral "temporarily unavailable" page, not an error message.
- The content and the data stay. In the portal you can then pay and download your data.
- Once paid, the site comes back immediately.
How long the data stays
We keep it for 90 days from the suspension, and you can request the exit package at any time. After that, the site's data may be deleted for good.
Let us look at your site.
The quote form takes two minutes: package, add-ons, your company details. You see the price at once, and it commits you to nothing.